Frequently Asked Questions

Get answers to common questions about Grays + Highlights.

Typically clients return every 6–10 weeks for root refresh and highlight toning. Exact timing depends on gray growth, contrast, and desired softness; some low-contrast blends can stretch to 12 weeks. We’ll customize your plan during consultation.

Grays + Highlights use professional formulations and careful application to minimize damage. When performed correctly, gray coverage and delicate highlights preserve hair integrity. We assess hair condition first and may recommend treatments or bond-building additives to strengthen hair during coloring.

Absolutely. We tailor placement, tone, and highlight density to blend grays and flatter your skin tone. Whether you want subtle face-framing or brighter contrast, your stylist will create a custom formula and painting technique to achieve natural, long-lasting results.

Appointment length typically ranges from 75 to 150 minutes depending on hair length, density, and highlight quantity. Root color with delicate foils and toning takes longer than single process; we’ll provide an estimated time when booking.

To preserve tone and shine, use sulfate-free, color-safe shampoo and conditioner, wash less frequently, and use cool water. Apply regular deep conditioners and UV protection, avoid excessive heat, and schedule periodic glosses or toner refreshes to maintain brightness.

A consultation is recommended to assess gray coverage needs, hair condition, and desired tone. It lets us customize formulas, estimate time and cost, and address expectations. For returning clients with clear preferences, we can often proceed without a separate consult.