Frequently Asked Questions

Get answers to common questions about Just The Grays.

Most appointments run 45–75 minutes depending on hair length and density; the service includes root color for up to one inch, processing time, rinse, and a professional blow-dry so you leave styled and refreshed.

Many clients achieve full coverage, especially when grays are within the one-inch root range. Results depend on hair texture and gray density; your stylist will assess and recommend the best shade or alternative if complete coverage isn't achievable.

Most clients return every 4–6 weeks to maintain seamless root coverage and avoid visible regrowth. Frequency can vary by hair growth rate and your desired look. Discuss timing with your stylist to create a personalized maintenance plan.

Just The Grays focuses solely on root blending and gray coverage up to one inch; it's not intended for major color changes. If you want a new all-over shade or highlights, book a full color consultation to discuss options and pricing.

Yes — we use professional formulas selected for condition and prior processing. Your stylist will perform a consultation to evaluate hair history and recommend gentle products or treatments if needed to maintain hair integrity during color application.

Use color-safe, sulfate-free shampoo and conditioner, limit heat styling, and protect hair from sun exposure. Use toning products if recommended, and schedule touch-ups as advised to preserve shade and minimize contrast at the roots.